Returns & Exchanges

At SCHUTZ, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn items in their original packaging. Please ensure all tags remain attached and the soles are free of any scuffs or marks to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Download and print the pre-paid shipping label provided at the end of the return process and secure it to your original shipping box.

• 3.
  Drop Off Package

  Hand over your package to the designated carrier at any authorized drop-off location or schedule a pickup for your convenience.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.